Al-Futtaim ACE Introduces First Digital Drive-Thru Shopping

Al-Futtaim ACE Introduces Region’s First Digital Drive-Thru Shopping Experience

United Arab Emirates, Dubai, 3 June 2020: ACE has recently announced the launch of the region’s first digital drive-thru shopping experience at Dubai Festival City. The experience allows customers to shop online from a curated list of over 15,000 products available for drive-thru pick up from the next day onwards. After the recent success of its online crowd management solution, ACE has quickly innovated and adapted to the new mindset and buying behavior of customers that demand safe and convenient shopping.

The drive-thru parking includes six car bays, with a dedicated space for people of determination. The design is RTA approved and developed keeping the safety of customers in mind; including height restrictions for cars, kid-free zones and safe areas marked for customers to step out of the car. Customers need to book a collection time slot to pick up their order between 8:00 AM to 9:00 PM any day of the week. The drive-thru service is free of charge.

Regis Schultz, President of Retail, Al-Futtaim, said, “Al-Futtaim is committed to enriching the lives of its customers. We are constantly finding ways to provide them with safe and convenient ways to shop with us. The service will empower our customers to have the choice to shop online and safely pick up their orders not just during the present circumstances but in the future too.”

Mr. Médéric Payne, Managing Director Multi-Brands, added, “The latest digital alternate shopping solution is the region’s first purpose-built drive-thru experience and the first drive-thru service for ACE internationally. This is yet another example of our commitment to adapt to and meet our customer’s expectations during these challenging times.”

About Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim today, is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into four operating divisions; automotive, financial services, real estate and retail; employing more than 42,000 employees in more than 20 countries in the Middle East, Asia and Africa, we partner with over 200 of the world’s most admired and innovative brands.

Al-Futtaim’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate

By upholding our values of respect, excellence, collaboration, integrity; Al-Futtaim continues to enrich the lives and aspirations of our customers each and every day.

Related posts