Juma Al Majid Est. launches virtual showroom for enhanced digital customer experience

Dubai, United Arab Emirates, 13 October 2020: Juma Al Majid Establishment, the exclusive distributor of Hyundai Motors in the UAE, has announced the launch of a virtual showroom to help customers decide on the models and book a test drive online.

Keeping up with the demand for a digital presence and seeking to offer an almost real-time virtual experience of visiting the showroom while staying safe at their home, the digital service also allows the customers to check out the features of each car, and have a look and feel of the models in detail – from exteriors to interiors.

Suliman AlZaben, Director of Hyundai UAE, “Our customers’ safety is our topmost priority. The new Virtual showroom allows them to explore and decide their favourite Hyundai, from the comfort of their homes. In line with our commitment to provide the best of service and quality to our customers, the digital service touches upon various phases of a customer journey from exploring options to virtually view the vehicle with expert support just a call away, and ultimately requesting a test drive.”

An enriching journey through the showroom, the digital service also includes an option for video calls to make it possible for the customers to book a call or ask for further assistance. The video calls will make it possible for the customers to get a detailed explanation of the features of car models across the range, from the comfort of their home. They will also be able to discuss real time queries with the specialists from the showroom.

The launch of the virtual showroom aligns with Juma Al Majid’s est. commitment to constantly improve the customer experience and maintain a good relationship with its buyers.

About Juma Al Majid Establishment

Established in 1964 by HE Juma Al Majid a visionary Emirati businessman, Juma Al Majid Establishment has evolved to be one of the most reputable and acknowledged organizations in the UAE.

The organization is the exclusive distributor of Hyundai brand in the UAE, as well as a number of high-profile international brands in the office equipment, home appliances and watches sectors.

Juma Al Majid establishment boasts a wide range of showrooms, workshops and service centers across the UAE. It’s partnership and journey with Hyundai Motor Company is nothing short of remarkable.

For more than three decades Juma Al Majid establishment has been promoting, selling and distributing Hyundai vehicles in the UAE through its nationwide network of showrooms and service centers.

With Juma Al Majid Establishment’s unrivalled reputation for integrity, customer satisfaction and reliability and with it’s efforts over the years in promoting, positioning the Hyundai brand in the UAE, as well as nationwide network of showrooms and service centers, Hyundai vehicles have now become one of the top brands favoured by customers in the UAE, earning Juma Al Majid Establishment the title of 2011 Regional Best Distributor and 2014 Best Customer Satisfaction award from Hyundai Motor Company.

Juma Al Majid Establishment’s expansions in opening new showrooms at prime locations reflects Hyundai’s global strategy to provide convenience and quality service to its customers. Hyundai offers a wide range of passenger cars, covering the spectrum of Sedans, SUVs, 4X4, and its luxury brand, Genesis. Its commercial division also features light and heavy vehicles available through dedicated showrooms and supported by professional sales and marketing teams across the UAE.

About Hyundai Motor Company

Established in 1967, Hyundai Motor Company is committed to becoming a lifetime partner in automobiles and beyond with its range of world-class vehicles and mobility services offered available in more than 200 countries. Employing more than 110,000 employees worldwide, Hyundai sold more than 4.5 million vehicles globally. Hyundai Motor Company continues to enhance its product line-up

With vehicles that are helping to build solutions for a more sustainable future, such as NEXO – the world’s first dedicated hydrogen-powered SUV.

In 2018 the company revealed its new design philosophy ‘Sensuous Sportiness’, which will be embodied by all upcoming Hyundai vehicles.