Majid Al Futtaim Boosts Carrefour’s Online Capabilities With Largest Regional Fulfilment Centre Now Open in KSA

  • New fulfilment centre ensures faster delivery and larger capacity, bringing a more convenient online shopping experience to customers
  • Stocks over 12,000 products and covers 9,000sqm
  • Staffed by over 500 colleagues, and delivered by 150 refrigerated trucks

Riyadh, KSA, October, 20, 2020: Majid Al Futtaim, the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia ⁠— has opened its largest regional Carrefour online fulfilment centre in Saudi Arabia. Located in Riyadh, the facility has been set up to ensure the quick and efficient preparation and delivery of products to online shoppers across the capital.

Inaugurated in the presence of officials from the Ministry of Commerce and Investment, the new fulfilment centre spans 9,000 square metres. Over 500 colleagues fulfil customers’ needs with a range of over 12,000 essential grocery products, fresh fruits and vegetables, cleaning products, and more, delivered through 150 refrigerated trucks. The centre arrives in response to the exponential growth in online shopping following the COVID-19 pandemic, and will contribute to keeping pace with the increased demand.

Hani Weiss, Chief Executive Officer at Majid Al Futtaim ⁠Retail, said: “In light of the spread of the COVID-19 pandemic, the retail sector has rapidly evolved in line with changing customer expectations. The pandemic has brought about an unprecedented acceleration of digital adoption, and this has required us to be agile in our operations and mind-set. This creative resolve has enabled us to quickly enhance our online capabilities to cater to the new norm which is why we launched our largest fulfilment centre in Saudi Arabia to cater for the exponential demand for e-grocery.”

The new centre in Riyadh is the tenth and largest fulfilment centre operated by Majid Al Futtaim, following the opening of other centres across the Kingdom in Riyadh, Jeddah Medina, Dammam, and Khobar.

The centre adopts the highest international standards in preparing and packing orders and following health and safety protocols, through refrigerated trucks and ice boxes to maintain the appropriate temperature during delivery to customers.

About Carrefour

Carrefour is one of the largest hypermarket and supermarket chains in the world. The brand was launched in the region in 1995 by Majid Al Futtaim, which is the exclusive franchisee to operate Carrefour in over 30 countries across the Middle East, Africa, and Asia. Today, Majid Al Futtaim operates over 300 Carrefour stores, serving more than 750,000 customers daily and employing over 37,000 colleagues.

Carrefour operates different store formats, as well as multiple online offerings to meet the growing needs of its diversified customer base. In line with the brand’s commitment to provide the widest range of quality products and value for money, Carrefour offers an unrivalled choice of more than 100,000 food and non-food products, and an exemplary customer experience to create great moments for everyone every day.

About Carrefour KSA

Carrefour was launched in KSA in 2004. Today, Carrefour operates 18 hypermarkets, and 1 supermarket, employing more than 2,700 colleagues.

About Majid Al Futtaim

Founded in 1992, Majid Al Futtaim is the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia.

A remarkable business success story, Majid Al Futtaim started from one man’s vision to transform the face of shopping, entertainment and leisure to ‘create great moments for everyone, every day’. It has since grown into one of the United Arab Emirates’ most respected and successful businesses spanning 16 international markets, employing more than 43,000 people, and obtaining the highest credit rating (BBB) among privately-held corporates in the region.

Majid Al Futtaim owns and operates 27 shopping malls, 13 hotels and four mixed-use communities, with further developments underway in the region. The shopping malls portfolio includes Mall of the Emirates, Mall of Egypt, City Centre malls, My City Centre neighbourhood centres, and five community malls which are in joint venture with the Government of Sharjah. The Company is the exclusive franchisee for Carrefour in a number of markets across the Middle East, Africa and Asia, operating a portfolio of more than 300 outlets and an online store.

Majid Al Futtaim operates more than 500 VOX Cinemas screens and 34 Magic Planet family entertainment centres across the region, in addition to iconic leisure and entertainment facilities such as Ski Dubai, iFly Dubai, Dreamscape and Ski Egypt, among others. The Company is parent to the consumer finance company ‘Najm’, and a Fashion, Home and Specialty retail business representing international brands such as Abercrombie & Fitch, Hollister, AllSaints, lululemon athletica, Crate & Barrel, Maisons du Monde and LEGO. In addition, Majid Al Futtaim operates Enova, a facility and energy management company, through a joint venture operation with Veolia, a global leader in optimised environment resource management.