Dubai, UAE,17 February 2021: After putting its first Inventory Robot into action in 2019, Carrefour – owned and operated by Majid Al Futtaim in the UAE – has announced that it is expanding its robotic fleet, adding 11 more Tally Robots across select UAE stores to support with stock management and control.
Tally was the first robot to be employed by a retailer in the Middle East, successfully increasing efficiency and supporting the growth of the online grocery segment for the brand. Weighing 30 kg and reaching a height of 163 cm, Tally and her robotic colleagues are equipped with cameras and sensors that make them capable of scanning up to fifteen thousand products, three times a day, checking for any stock errors, such as out of stock items, price mismatch, wrong barcodes, or stock misplacement. The robot assists with stock audits using a sophisticated system of artificial intelligence (AI), which support in reducing the workload for store team members.
Philippe Peguilhan, Country Manager of Carrefour UAE at Majid Al Futtaim Retail said:
“Majid Al Futtaim is committed to pioneering tomorrow’s retail, and we are constantly working to better our processes, enhance our efficiency and digitise our operations in the region. This is exactly what Tally Robot has achieved. With product availability, placement and pricing data fully automated, we can offer a more efficient and convenient service at our Carrefour stores, while freeing up our colleagues to be more focused on helping our customers with their shopping experience.”
Following Tally Robot’s success in the Mall of the Emirates, customers can find Tally on the floor of Carrefour stores in City Centre Deira, City Centre Mirdif, City Centre Me’aisem, Dubai Festival City, Ibn Battuta Mall, City Centre Ajman, Abu Dhabi Airport, Yas Mall, Jimi Mall, City Centre Al Zahia, and Cityland Mall.
Carrefour was launched in the region in 1995 by UAE-based Majid Al Futtaim, which is the exclusive franchisee to operate Carrefour in over 30 countries across the Middle East, Africa, and Asia, and fully owns the operations in the region. Today, Majid Al Futtaim operates over 350 Carrefour stores in 17 countries, serving more than 750,000 customers daily and employing over 37,000 colleagues.
Carrefour operates different store formats, as well as multiple online offerings to meet the growing needs of its diversified customer base. In line with the brand’s commitment to provide the widest range of quality products and value for money, Carrefour offers an unrivalled choice of more than 500,000 food and non-food products, and a locally inspired exemplary customer experience to create great moments for everyone every day. Across Carrefour’s stores, Majid Al Futtaim sources over 80% of the products offered from the region, making it a key enabler in supporting local producers, suppliers, families and economies.
About Majid Al Futtaim
Founded in 1992, Majid Al Futtaim is the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia.
A remarkable business success story, Majid Al Futtaim started from one man’s vision to transform the face of shopping, entertainment and leisure to ‘create great moments for everyone, every day’. It has since grown into one of the United Arab Emirates’ most respected and successful businesses spanning 17 international markets, employing more than 43,000 people, and obtaining the highest credit rating (BBB) among privately-held corporates in the region.
Majid Al Futtaim owns and operates 27 shopping malls, 13 hotels and four mixed-use communities, with further developments underway in the region. The shopping malls portfolio includes Mall of the Emirates, Mall of Egypt, City Centre malls, My City Centre neighbourhood centres, and five community malls which are in joint venture with the Government of Sharjah. The Company is the exclusive franchisee for Carrefour in over 30 markets across the Middle East, Africa and Asia, operating a portfolio of more than 350 outlets and an online store.
Majid Al Futtaim operates more than 500 VOX Cinemas screens as well as a portfolio of world-class leisure and entertainment experiences across the region including Ski Dubai, Ski Egypt, Dreamscape, Magic Planet, Little Explorers and iFLY Dubai. The Company is parent to theconsumer finance company ‘Najm’, and a Fashion, Home and Specialty retail business representing international brands such as Abercrombie & Fitch, Hollister, AllSaints, lululemon athletica, Crate & Barrel, Maisons du Monde, LEGO and THAT, a Majid Al Futtaim fashion concept store and app. In addition, Majid Al Futtaim operates Enova, a facility and energy management company, through a joint venture operation with Veolia, a global leader in optimised environment resource management.