Aimed at providing a better digital experience for both their clients and employees, EI-Technologies MENA teams introduce a new approach of tailored solutions integrating World-Class CRM.
EI-Technologies MENA by Neo-Dis.com, the leading CRM partner providing technology consulting services and CRM multi-cloud implementation in the Middle East, is reinforcing its regional presence in the UAE to further expand its reach in the MENA region, with an aim to support businesses in their digital transformation using robust and innovative platforms (Salesforce and Microsoft Solutions).
As an independent leading salesforce partner in the Middle East, EI-Technologies MENA aims to provide a better digital customer experience through a team of 100+ certified consultants located in the UAE and Lebanon that advise clients in order to transform their business models and adapt their processes to the new market reality, as well as build stronger business strategies through successful innovative solutions.
The move comes as the region’s digital transformation journey is in full swing across all economic sectors to build a smart nation for tomorrow by adopting the latest technology solutions, positioning itself as a digital tech leader in the region.
EI-Technologies MENA is committed to offering European standards of execution leveraging quality deliverables at competitive costs.
Since opening its office in the Middle East in 2011, EI-Technologies MENA has been delivering more than 100 projects per year across industries like: insurance, healthcare, banking, retail, luxury, transport, logistics and distribution, energy and high tech.
“With the introduction of AI, robotics, IoT, and other technologies, businesses must be well prepared to cope with the new era that lies ahead. We believe that the region will be among those driving the digital revolution”, said Christian Bejjani, Regional General Manager, EI-Technologies Middle East and North Africa.
Additionally, the team was awarded over 200 certifications. With EI-Technologies MENA solutions, companies can grow and scale their businesses and get a 360-degree view of every customer throughout the latter’s operations, including sales, services, marketing, eCommerce and analytics.
“It’s important for us to firmly reinforce our positioning in this market and bring in our values of putting the human values at the core of digital services. Our aim through our expertise, is to help accelerate our partners’ digitization process and achieve their CRM visions and goals”, stated Maria Raad, CEO.
“Renowned clients in the Middle East include Emirates airlines, Flynas, Tecom, Midis Group, Mindware, istyle, AbmCare, MDS, Delta Insurance, Fattal, areeba, Crown Flour Mills, Al-Jazira Motors and many more”, Bejjani added.
Committed to providing unmatched solutions, EI-Technologies Mena continues to stay at the forefront of innovation in the customer relationship management industry and will develop customer- tailored solutions for a variety of clientele across the Middle East.
Raja’ei Noursi, General Manager, Delta Insurance commented its relationship with EI-Technologies MENA and its services: “although it was a virtual project, from the proposal to the satisfaction survey”, the team was always present; everyone had a clear responsibility and they always communicated with us, they complement each other and they are all aligned, a very united team, they were beyond our needs”.
Antoine Chahine, Manager of Merchant solutions, areeba stated: “EI-Technologies MENA dedication and CRM knowledge were above our expectations. It is a relationship that lives up to areeba’s values, based on the team agility who managed to deploy a multi-cloud project based on service and field service lightening”.
Notes to Editors:
EI-Technologies MENA, by NEO-DIS.COM, is the leading Salesforce partner in the Middle East with 100+ dedicated Salesforce consultants located in Lebanon and UAE, providing CRM Implementation and Cloud Consulting services with various technologies in the Middle East, Gulf region and North Africa.