Nakheel enhances customer experience with launch of My Nakheel app

Nakheel enhances customer experience with launch of My Nakheel app

Virtual property assistant offers 90 services for owners and tenants

More than 43,000 Nakheel investors and residential leasing tenants now have a virtual property assistant in their pocket, with the launch today (Thursday) of the My Nakheel smartphone app.

Now available for download, My Nakheel offers over 90 services at the touch of a button, anytime, anywhere, with the added convenience of voice messaging and photo uploads.

Customers can view their property information, register their interest in buying or renting a property, renew leases, schedule appointments for maintenance, apply for security passes and make fast, secure payments among dozens of other services with My Nakheel, which is constantly updated with additional benefits and functions.

Ahmed Ebrahim AlAhmad, Chief Information Officer at Nakheel, says: “The My Nakheel app combines convenience, security and functionality, giving our investors and customers more time to enjoy life. Its launch underlines our commitment to customer-centricity and the use of cutting edge technology to provide new services to our stakeholders, be they an owner-resident, a tenant at one of our communities, or an investor living on the other side of the world.”“نخيل” تعزز من تجربة عملائها عبر إطلاقها تطبيق “My Nakheel”

My Nakheel – available on the Apple Store or Google Play – also allows users to view Nakheel’s iconic projects and attractions across Dubai, with many more features and facilities coming soon.

More than 30,000 investors have purchased land, villas or apartments from Nakheel, and 13,500 tenants currently lease a Nakheel property. Nakheel’s master planned developments across Dubai span 15,000 hectares and accommodate over 300,000 people.

About Nakheel 

Dubai-based Nakheel is a world-leading master developer whose innovative, landmark projects form an iconic portfolio of master communities and residential, retail, hospitality and leisure developments that are pivotal to realising Dubai’s vision. Nakheel’s waterfront projects, including the world-famous, award-winning Palm Jumeirah, have added more than 300 kilometres to Dubai’s original, 70km coastline, paving the way for the development of hundreds of seafront homes, resorts, hotels and attractions.

Nakheel’s master developments span 15,000 hectares, accommodate nearly 300,000 people and provide a growing range of destinations, attractions and facilities for Dubai’s citizens, residents and tourists. They include Palm Jumeirah, The World, Jumeirah Islands, Jumeirah Park, Jumeirah Village, Al Furjan, The Gardens, Discovery Gardens, Jebel Ali Village, Dragon City, Nad Al Sheba Villas, Warsan Village, International City and the upcoming Deira Islands – a new destination for tourism, living and leisure at Dubai’s oldest, most traditional trading hub.

Nakheel Malls owns and operates a diverse range of world-class retail experiences with a distinct portfolio of iconic lifestyle, shopping, dining and entertainment destinations across Dubai. Palm Jumeirah is home to The Pointe, featuring the world’s largest fountain, The Palm Fountain, as well as Nakheel Mall, Golden Mile Galleria, Club Vista Mare, The Palm Monorail, Palm West Beach, and the recently opened observation deck, The View, at the top of The Palm Tower.  Nakheel Malls’ expanding portfolio also includes distinguished, large-scale shopping centres such as Ibn Battuta Mall and Dragon Mart, Circle Mall, and retail Pavilions at six Nakheel residential communities. Upcoming projects include Souk Warsan and Al Khail Avenue.

Nakheel Hospitality’s project portfolio comprises a diverse range of hotels and resorts, including five star, luxury establishments, family-friendly resorts and stylish, modern hotels.  Premier Inn Ibn Battuta Mall, Avani Ibn Battuta, ibis Styles Dragon Mart, Premier Inn Dragon Mart and the Riu Dubai – the first project to be completed at Deira Islands and the first of two international joint ventures under which Nakheel is bringing new hospitality concepts to Dubai in line with the government’s tourism vision – are open. The St. Regis Dubai – The Palm, part of Nakheel’s Palm Tower landmark mixed-use project at the heart of Palm Jumeirah, and Nakheel’s second joint venture, the Centara Mirage Beach Resort Dubai, are scheduled to open in 2021. Nakheel Hospitality’s project collection also includes a range of community clubs and restaurants across Dubai.

Nakheel Residential Leasing’s portfolio currently comprises 17,000 villas and apartments at The Gardens, Discovery Gardens, Jebel Ali Village, Al Furjan, Nad Al Sheba Villas, Palm Jumeirah, Badrah, Veneto and International City.