{:en}Mashreq Bank selects Kore.ai to Elevate Customer Experience through Conversational AI{:}{:ar}بنك المشرق يتعاون مع “كور دوت إيه آي” لتعزيز مستوى تجربة العملاء من خلال الذكاء الاصطناعي المخصّص للمحادثة{:}

{:en}Mashreq Bank selects Kore.ai to Elevate Customer Experience through Conversational AI{:}{:ar}بنك المشرق يتعاون مع “كور دوت إيه آي” لتعزيز مستوى تجربة العملاء من خلال الذكاء الاصطناعي المخصّص للمحادثة{:}

{:en}ORLANDO, Fla.–(BUSINESS WIRE/AETOSWire)– Kore.ai, a top conversational AI software company, today announced its partnership with Mashreq Bank, one of the leading financial institutions in the UAE, to enhance digital engagement and support for customers through conversational AI. Known for being first to market with customer service technology innovations, Mashreq will use Kore’s BankAssist virtual assistant product to provide personalized self-service and enable faster resolution of customer queries in both Arabic and English. The partnership will enable Mashreq’s over half a million retail banking customers to use their voice or text…