{:en}Talisma Announces Partnership with Abu Dhabi Commercial Bank to Implement AI Powered WhatsApp Chatbot for Superior Customer Experience{:}{:ar}تاليسما تعلن عن إبرام شراكة مع بنك أبوظبي التجاري لتفعيل روبوتات الدردشة الآلية المدعومة بالذكاء الاصطناعي في تطبيق واتساب لتوفير تجربة مثالية لعملائه{:}

{:en}Talisma Announces Partnership with Abu Dhabi Commercial Bank to Implement AI Powered WhatsApp Chatbot for Superior Customer Experience{:}{:ar}تاليسما تعلن عن إبرام شراكة مع بنك أبوظبي التجاري لتفعيل روبوتات الدردشة الآلية المدعومة بالذكاء الاصطناعي في تطبيق واتساب لتوفير تجربة مثالية لعملائه{:}

{:en}ABU DHABI, United Arab Emirates–(BUSINESS WIRE/AETOSWire)– Talisma Corporation Pvt. Ltd., a leading provider of customer experience solutions, today announced its partnership with Abu Dhabi Commercial Bank (ADCB), UAE to help implement a robust AI powered WhatsApp chatbot for superior customer experience and achieve optimal utilization of digital for growth and efficiency. ADCB provides a host of services via WhatsApp channel to both its customers and even potential customers, helping them understand their offerings and products. This partnership with Talisma has helped the bank provide an exceptional user experience by providing…

{:en}New wave in customer experience: Value fashion brand REDTAG leads transformation with{:}{:ar}رد تاغ تطرح أحدث إضافاتها في تجارب خدمة العملاء{:}

{:en}New wave in customer experience: Value fashion brand REDTAG leads transformation with{:}{:ar}رد تاغ تطرح أحدث إضافاتها في تجارب خدمة العملاء{:}

{:en} New wave in customer experience: Value fashion brand REDTAG leads transformation withmultiple first-to-market services REDTAG, the Middle East’s leading value fashion and homeware brand, has launched its #WearASmile campaign, which accompanies series of industry-first services that will speak for the brand’s relentless commitment to delighting customers through exceptional customer experiences, and being the most engaged retail label. October 20th, Dubai, UAE, Riyadh, KSA: REDTAG, the region’s favourite homegrown brand, has launched its most ambitious customer-centric campaign, #WearASmile. As the name suggests, the value fashion brand is hoping to delight…

{:en} Avaya Enabling the Future of Work and Customer Experience{:}{:ar} أڤايا تدعم تطوير نماذج العمل المستقبلية وتجربة المستخدم في المشرق العربي{:} in the Levant Through Distribution Agreement with Ingram Micro

{:en} Avaya Enabling the Future of Work and Customer Experience{:}{:ar} أڤايا تدعم تطوير نماذج العمل المستقبلية وتجربة المستخدم في المشرق العربي{:}{:en} Avaya Enabling the Future of Work and Customer Experience{:}{:ar} أڤايا تدعم تطوير نماذج العمل المستقبلية وتجربة المستخدم في المشرق العربي{:} in the Levant Through Distribution Agreement with Ingram Micro" decoding="async" loading="lazy" />

{:en}  Avaya Enabling the Future of Work and Customer Experience in the Levant Through Distribution Agreement with Ingram Micro  New distribution agreement will see Ingram Micro supply and support Avaya’s OneCloud portfolio of contact center and unified communications solutions. The two companies will focus on enabling the future of work through scalable business communications systems.  As it continues to support the development of the future of work and customer experience in the Levant region, Avaya [NYSE: AVYA] has teamed with Ingram Micro, the global technology and supply chain services leader,…

{:en}Mashreq Bank selects Kore.ai to Elevate Customer Experience through Conversational AI{:}{:ar}بنك المشرق يتعاون مع “كور دوت إيه آي” لتعزيز مستوى تجربة العملاء من خلال الذكاء الاصطناعي المخصّص للمحادثة{:}

{:en}Mashreq Bank selects Kore.ai to Elevate Customer Experience through Conversational AI{:}{:ar}بنك المشرق يتعاون مع “كور دوت إيه آي” لتعزيز مستوى تجربة العملاء من خلال الذكاء الاصطناعي المخصّص للمحادثة{:}

{:en}ORLANDO, Fla.–(BUSINESS WIRE/AETOSWire)– Kore.ai, a top conversational AI software company, today announced its partnership with Mashreq Bank, one of the leading financial institutions in the UAE, to enhance digital engagement and support for customers through conversational AI. Known for being first to market with customer service technology innovations, Mashreq will use Kore’s BankAssist virtual assistant product to provide personalized self-service and enable faster resolution of customer queries in both Arabic and English. The partnership will enable Mashreq’s over half a million retail banking customers to use their voice or text…